WaveSoft Inc. has made alliances with Sapphire Infotech, New Delhi.

SIPL (Sapphire Infotech Pvt. Ltd) was launched as a Private Limited company on April 12th 1999.It has a large contingent of trained and certified consultants capable of implementing large projects according to clients requirements. The very first project was for implementation of SAP R/3 in Bhaskar Group, which publishes India's largest circulated Hindi newspaper. Sapphire has completed the project including the BPR in December 2000. Sapphire has provided a turnkey solution from BPR, selection of ERP tool, selection of Hardware, Implementation of SAP R/3 to providing wide area network for 90 location on leased line and VSAT.

SIPL is today in a position to undertake any kind of challenge in the project implementation scenario in India as well as overseas. The Software Development division Sapphire Infotech Pvt. Ltd. develops complete business applications, right from understanding customer requirements, conducting requirements analysis to designing, coding, testing, implementation, user training and production support tailored as per client needs.

Sapphire call center division developing applications for Computer Telephony which has been identified as one of the major thrust areas of the company in 2000-01. Sapphire is a facilitator of business convergence from the US, Europe and Australia and is a single point interface for divergence to various partners in India. Sapphire works with the clients to co-ordinate the successful start-up of customer contact centers from concept to completion. We provide strategy workshop, Business Planning, Location/Facilities Planning, staff profiling, training, Client Needs assessment, Technology Assessment, Hardware and Software, Evaluation, RFPs, Vendor Management, Call Center implementation, Optimization, Operational and Qualitative benchmarks